Refund Policy

All of our items are handmade to order, using materials purchased and prepared specifically for your purchase. Because of this, we do not offer refunds once an order has been placed and production has begun.

We put care and detail into every mug we create, and due to the personalized, made-to-order nature of our products, we're unable to accept returns or issue refunds.

If there is an issue with your order — such as damage during shipping or a manufacturing defect — please contact us within a few days of receiving your item, and we'll be happy to help find a solution.

We truly appreciate your understanding and your support of our small, handmade business.